About Us:
Joint Matters Calibration Services is a fast-growing, ISO/IEC 17025:2017 accredited laboratory based in Los Angeles. As the first and only LGBTBE-certified calibration company in the U.S., we provide accredited calibration services and laboratory management consulting to healthcare, biotech, pharmaceutical, and research organizations. We’re a small, mission-driven team that values precision, service, and adaptability—and we’re looking for an organized, proactive, and people-savvy Office Manager to help us grow smoothly and sustainably.

The Role:
As Office Manager, you’ll be the heartbeat of our operations—ensuring our daily administrative, scheduling, and client coordination functions run efficiently. This role blends traditional office management with light project coordination and client communication. You'll work closely with our CEO, technicians, and business development lead to support client success and internal performance.

Key Responsibilities:

• Manage daily office operations including scheduling, invoicing, and supply ordering

• Serve as the first point of contact for client inquiries and service scheduling

• Maintain technician calendars and coordinate onsite service logistics

• Prepare calibration documentation packets and maintain digital filing systems

• Track client service cycles and follow-up needs using CRM tools

• Support onboarding of new vendors and clients, especially in supplier diversity programs

• Assist with project coordination tasks related to lab consulting and compliance work

• Contribute to a culture of inclusion, precision, and high client satisfaction

You’re a Great Fit If You:

• Have 3+ years of experience in office administration or operations in a small business or technical services setting

• Are exceptionally organized, detail-oriented, and calm under pressure

• Are tech-savvy with comfort using CRM systems, cloud-based tools, and digital calendars

• Have strong written and verbal communication skills (bonus if you’re bilingual)

• Thrive in a startup environment and enjoy wearing multiple hats

• Have a passion for inclusive business practices and want to be part of something meaningful

Bonus Points If You Have:

• Experience in the lab, healthcare, biotech, or calibration industry

• Familiarity with ISO/IEC standards or quality management systems

• Exposure to supplier diversity programs or certifications (LGBTBE, MBE, etc.)

What We Offer:

• Competitive salary and flexible schedule

• Supportive, inclusive team culture

• Opportunity to grow with a company making a real impact in precision industries

• PTO

• Direct access to leadership and opportunities to shape systems and processes

Location:
Tarzana, CA